Bailoy GTI System Support
Gold level
- 1, 3 and 5 year agreements
- Unlimited next business day replacement DOU’s
- Unlimited support by telephone, email or remote access
- Free software updates
- Discounted software upgrades
- Database backup and restore service
- Discounts on additional services
Silver Level
- 1, 3 and 5 year agreements
- Three business day replacement DOU. 1 event per agreement year
- Telephone, email and remote support. 2 events per year
- Free software updates
- Database backup and restore service